COVID-19 Update

March 23 2020

How’s everyone doing? Riding those waves? 🌊🏄🏻 Us too. We wanted to give you one more update that as of Tuesday at midnight we’ll be halting our online orders as well for the next few weeks. We have to all be aware that Canada Post and other couriers need to be able to deliver essential supplies in a safe and efficient manner during this challenging time for all of us. ⠀

We’re not sure what this means for us, or small business, or retail as a whole right now. The best thing we can suggest is to write to your MP and MPP and call for further and immediate economic relief for ALL Canadians. Mortgage freeze, rent freeze, firing freeze, universal basic income.

If you place an order at this time, it will not be shipped until April 8. Gift cards are available to purchase immediately and are a much appreciated way to show your support for small business during this challenging time. We’ll see you all on the other side, buds. Keep video calling your friends and having dance parties while we all get through this together. ✌🏻❤️⠀

Hollie and Jane⠀


March 15 2020

Hi again pals! We here at White Elephant have decided that we cannot in good conscience remain open at a time that we should all be trying our best to practice social distancing to slow the spread of COVID-19. This is not a decision that we have made lightly, but we do feel a responsibility to act quickly for the greater good.

A store like ours is non-essential during times like these. However, we do like to think that a store like ours that brings beauty and light and positivity and awareness to carefully crafted handiwork from individuals and small teams from Canada and all over the world is essential to building a community fabric when things are a little easier for us all. SO many small business are. SO many people are. We hope that you take good care of yourself and others in your close circles around you.

Our online shop will continue to be updated as we remain closed, and we will continue to provide free shipping on orders. We are unsure of what things will look like here for the next little while (as we’re sure a lot of us are feeling) but we hope we can 💻📱💽 virtually 💻📱💽 continue to adapt with you and provide moments of joy and beauty and light.

Hollie, Jane,
Rachael, Michelle, Tisu, Carly


March 13 2020

Hi friends! We want to take a moment to let you know that we here at White Elephant, along with so many others in our small business community, are committed to keeping our space safe, clean, and sterilized in order to #flattenthecurve and hinder the spread of COVID-19.⠀

As of today, March 13th, we will continue to have regular hours, but are monitoring the situation closely, will adhere to Public Health Canada’s updated recommendations, and will communicate any changes that would affect this decision. We will post any modifications to our hours here.⠀

Here are our newly implemented procedures:⠀

* We have heightened our cleaning efforts and will be sanitizing frequently-used surfaces throughout the day including our door handles and debit-machine. ⠀

* Hand sanitizer will be available for you to use upon entering.⠀

* Clothing will be steamed after being tried on as a precaution. ⠀

* Our amazing team has been encouraged to wash their hands between each customer, after accepting deliveries, and before sending out webstore orders (which reminds us, please bear with us if we have a BRB sign on the door - our washroom is in the basement!) ⠀

* Any shifts will be covered if any of our team members are showing any signs of illness. ⠀

* Our skincare testers have temporarily been removed from the floor.⠀

Our shop is small, and the experience here is usually very chill. But we understand the importance of laying low right now too. We kindly ask that if you have any signs of illness to stay home and shop online with us (or give us a call if you don’t see what you are looking for) and we will ship to you. We’re waiving all of our shipping fees until further notice.⠀

Most importantly take care of yourself, your mental health, and your loved ones. Check in on your friends and those in your community who need it. Take three deep breaths and expand your ribs outwards. 🤍🤍🤍

Hollie and Jane